The ECLO (Eye Care Liaison Officer) Advantage: Bridging Gaps in the Eye Care Support Pathway

The ECLO (Eye Care Liaison Officer) Advantage: Bridging Gaps in the Eye Care Support Pathway

The Eye Care Support Pathway is a framework designed to integrate non-clinical support into existing eye care pathways, providing comprehensive support to patients at every stage of their eye care journey, from the initial appointment to living well with their condition.

Engagement is crucial in both primary and secondary care as it ensures that patients receive timely and appropriate support, significantly improving their outcomes and overall experience.

The Eye Care Liaison Officer (ECLO) plays a pivotal role in this process, fostering collaboration between different care providers to ensure a seamless and holistic approach to eye care.

Jayshree Vasani is a GOC registered Dispensing Optician with a passion for improving the accessibility of eyecare services, particularly for individuals with visual impairments and those from diverse backgrounds. Her role as RNIB Strategic Engagement Manager for the Eye Care Support Pathway (ECSP) project involves engaging with ICBs and all stakeholders on embedding non-clinical support and advice, for any patient on their eye care journey for better patient outcomes.

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